Requests

Creates a Responder required request (Urgent) with one Responder visit task DefaultTask. With a responder picked the task is booked for now and lands on their My work; otherwise it waits in Scheduling's tray. ⚠ Responder required is not in the production RequestType list — a value to add.

Holding a task holds its whole request (Request.OnHoldDate) — task-level hold has no column of its own.

The task starts unscheduled — the slot is booked from Scheduling. Contact name and address default from the request's service user Task.ContactName/ContactAddress.

Add task Cancel

Apart from the title and description (⚠ no free-text columns on Request), every field is a Request column; edits are audited.

Save changes Cancel

Status, priority and assignee write back to the ARC's Ticket row; every change lands in TicketAudit. Everything else is read-only here.

Save changes Cancel

Sets Request.State to Closed. Equipment is recorded when the installation / decommission task is completed, not here.

Removes the Task row and its schedule slot. Completed tasks cannot be deleted — they are the request's record of work done.

Cancellation is privilege-gated; reserved stock on the request is released automatically.

Cancel request Keep it

Everything you have changed in these wireframes on this computer — requests, tasks, agreements, stock, administration settings and remembered report runs — goes back to the original sample data.

Wireframe only: the saved state lives in this browser (localStorage), nothing is shared with other people. The annotations toggle is kept.